Politiki y'Ibanga

Murika Ltd ("Murika", "twe", cyangwa "wacu") ikoresha urubuga rw'ikoranabuhanga rw'ubucuruzi bw'ubuhinzi ruhuza abahinzi-borozi, abaguzi, abakozi bashinzwe ibikorwa (agents), n'abatanga serivisi z'ubwikorezi mu Rwanda hose. Iyi Politiki y'Ibanga isobanura uburyo dukusanya, dukoresha, dutangaza, kandi turinda amakuru yawe bwite igihe ukoresheje porogaramu zacu za telefoni (Murika Farmer App, Murika Agent App, Murika Logistics App) n'urubuga rwacu rwa murika.co.rw (hamwe bita "Serivisi").

Mu gukoresha Serivisi zacu, wemera ko dukusanya kandi dukoresha amakuru nk'uko bisobanuwe muri iyi politiki. Niba utabyemera, nyamuneka ntukoreshe Serivisi zacu.

Dukusanya ibyiciro bikurikira by'amakuru bwite:

Amakuru y'Konti: Igihe wiyandikisha, dukusanya amazina yawe yombi, nimero ya telefoni, aderesi ya imeyili, itariki y'amavuko, n'aho uba (intara, akarere, umurenge, akagari, n'umudugudu).

Ibyangombwa n'Inyandiko zo Kwemeza: Ku bahinzi-borozi n'abakozi bashinzwe ibikorwa (agents), dushobora gukusanya nimero z'indangamuntu, amakuru yo kwiyandikisha ku bworozi/ubuhinzi, n'amafoto ku mpamvu zo kwemeza uwo uri we.

Amakuru y'Aho Uri (Location Data): Nubyemera, dukusanya amakuru y'aho uri mu buryo bukurikira:

• Abashoferi (Murika Logistics App): kuva igihe wemeye akazi ko gutwara ibicuruzwa kugeza bigejejwe cyangwa gahunda ihagaritswe, porogaramu ikusanya aho uri nyako hakoreshejwe GPS (hafi buri masegonda make, cyangwa buri metero 20 iyo ugenda — harimo n'igihe porogaramu iri inyuma cyangwa telefoni ifunze) ikabyohereza kuri serivisi yacu yo gukurikirana mu gihe nyacyo. Kuri Android hagaragara ubutumwa buhoraho bw'"akazi karimo gukorwa", kuri iOS hakagaragara ikimenyetso cya sisitemu cy'aho uri. Aho uri ntihakusanywa na rimwe hanze y'akazi karimo gukorwa.

• Abaguzi n'abahinzi-borozi (Murika App): aho uri nyako hakoreshwa gusa igihe uhisemo gushyira ku ikarita aderesi yo kugezwaho ibicuruzwa cyangwa aho bifatirwa, kandi, nubyemera, mu kukwereka iteganyagihe ry'aho umurima wawe uri.

• Abakozi bashinzwe ibikorwa (Murika Agent App): nubyemera, aho uri hafi hakoreshwa mu kukwereka iteganyagihe ry'aho uri.

Amakuru y'Igikoresho n'Ikoreshwa: Twikusanyiriza mu buryo bwikora amakuru y'igikoresho ukoreramo, verisiyo ya sisitemu, uburyo ukoresha porogaramu, raporo z'ibibazo (crash logs), na aderesi za IP kugira ngo turusheho kunoza imikorere n'umutekano wa porogaramu.

Amakuru y'Ibikorwa (Transaction Data): Dukusanya inyandiko z'amabwiriza yatanzwe, ibyo ugurisha, ibicuruzwa byatanzwe, inyungu wabonye, n'amakuru ajyanye n'ubwishyu.

Itumanaho: Niba uvugana n'itsinda ryacu rishinzwe gufasha abakiriya, dubika inyandiko z'ayo matumanaho.

Dukoresha amakuru dukusanya kugira ngo:

• Dushyireho kandi dukurikirane konti yawe no kwemeza uwo uri we

• Duhuze abahinzi-borozi n'abaguzi kandi dworohereze ibikorwa by'ubucuruzi ku isoko

• Dufashe abakozi bashinzwe ibikorwa (agents) gukora no kwandika inyandiko z'ibisuzuma by'imirima

• Duhuze ibikorwa by'ubwikorezi kandi twereke umuhinzi-mworozi n'umuguzi b'akazi karimo gukorwa, hamwe n'abakozi ba Murika, aho umushoferi ari mu gihe nyacyo

• Twohereze ubutumwa bujyanye n'ibikorwa (impinduka ku bwiyongere, aho ibicuruzwa bigeze, na kode za OTP)

• Kunoza, guhuza, no kunagura Serivisi zacu ukurikije ibyo ukeneye

• Kumenya no gukumira uburiganya, ikoreshwa nabi, n'ibibazo by'umutekano

• Kubahiriza inshingano z'amategeko yo mu Rwanda

• Gusubiza ibibazo byawe no gutanga ubufasha ku bakiriya

Aho amategeko akurikizwa cyangwa amabwiriza y'urubuga bibisaba, tuzasaba uruhushya rwawe rusobanutse mbere yo gukusanya cyangwa gukoresha amakuru ku mpamvu zitavuzwe haruguru.

Ku bikoresho bya iOS, porogaramu zacu zikoresha uburyo bwa AppTrackingTransparency. Mbere yo gukusanya amakuru ayo ari yo yose yakoreshwa mu kukurikirana uko unyura muri porogaramu n'imbuga zitandukanye ziba iz'andi masosiyete, tuzagaragaza ubutumwa busaba uruhushya rwawe.

Uramutse wemeye, dushobora gukoresha nimero y'igikoresho cyawe yo kwamamaza (IDFA) kugira ngo tunoze isesengura ry'imikorere ya porogaramu. Nutabyemera, ntituzakusanya amakuru yo gukurikirana, kandi ibice byose by'ingenzi bya porogaramu bizakomeza gukora neza.

Ushobora guhindura icyo wahisemo ku bijyanye no gukurikiranwa igihe cyose muri Igenamiterere → Ibanga n'Umutekano → Gukurikiranwa ku gikoresho cyawe cya iOS.

Ntabwo dugurisha amakuru yawe bwite. Dusangira amakuru gusa mu bihe bikurikira:

Mu Rubuga: Ibyo abahinzi-borozi bagurisha (izina, aho baba, ubwoko bw'igicuruzwa, n'igiciro) bigaragarira abaguzi n'abakozi bashinzwe ibikorwa (agents). Mu gihe akazi karimo gukorwa, umuhinzi-mworozi ashobora gukurikirana aho umushoferi ari igihe umushoferi ari mu nzira ajya gufata ibicuruzwa; umuguzi ashobora gukurikirana aho umushoferi ari kuva igihe ibicuruzwa bifashwe kugeza bigejejwe; naho abakozi ba Murika bakabona abashoferi bose bafite akazi karimo gukorwa. Izina ry'umushoferi, ipulake y'ikinyabiziga n'nimero ya telefoni bye bigaragarizwa umuhinzi-mworozi n'umuguzi b'ako kazi, kandi amazina, nimero za telefoni n'aderesi z'umuhinzi-mworozi n'umuguzi bigaragarizwa umushoferi, kugira ngo bashobore guhuza uko ibicuruzwa bihererekanywa.

Abatanga Serivisi: Dusangira amakuru n'abatanga serivisi badufasha gukoresha Serivisi zacu: Google Firebase (kwemeza uwo uri we, ubutumwa bwa push, n'ububiko bw'igihe nyacyo (Realtime Database) butwara aho abashoferi bari), Cloudflare (kubika amafoto n'inyandiko byoherejwe), abatanga serivisi za mobile money n'izo kwishyurana (mu gukusanya no kwishyura amafaranga), n'abatanga serivisi za SMS (kode za OTP n'ubutumwa). Aba batanga serivisi bakoresha amakuru gusa uko tubabwiye kandi bafite amasezerano abasaba kuyarinda. Amakarita n'inzira z'imihanda bikurwa kuri serivisi rusange za OpenStreetMap na Project OSRM, zihabwa gusa koordinate zikenewe mu gushushanya ikarita cyangwa inzira (aho ibicuruzwa bifatirwa, aderesi zo kugezwaho, aho abashoferi bari) ariko ntizihabwa amazina cyangwa amakuru ya konti.

Ibisabwa n'Amategeko: Dushobora gutangaza amakuru yawe niba amategeko yo mu Rwanda, itegeko ry'urukiko, cyangwa urwego rwa Leta bibisaba.

Impinduka mu Bucuruzi: Mu gihe habaye guhuzwa kw'amasosiyete, kuguzwa, cyangwa kugurisha imitungo, amakuru yawe ashobora kwimurwa nk'igice cy'iryo hinduka, hakurikijwe iyi politiki.

Dubika amakuru yawe bwite igihe cyose konti yawe ikiriho cyangwa igihe bikenewe kugira ngo dutange Serivisi zacu. Niba usabye gusiba konti yawe, tuzasiba cyangwa tuvanyeho ubwenegihugu bw'amakuru yawe (anonymise) mu minsi 30, keretse iyo amategeko atwongera gusaba kuyabika (urugero, inyandiko z'ibikorwa ku mpamvu z'imisoro).

Aho umushoferi ari mu gihe nyacyo: aho umushoferi ari habikwa muri serivisi yo gukurikirana mu gihe nyacyo gusa igihe akazi karimo gukorwa, kandi hakurwaho byikora akazi kamaze kurangira cyangwa guhagarikwa. Inzira umushoferi yanyuzemo (inzira yoroheje hamwe n'intera n'igihe byayo), hamwe n'aho ibicuruzwa byafatiwe n'aho byagejejwe, bibikwa ku nyandiko y'ako kazi kugira ngo bifashe gukemura impaka no gukora raporo, igihe kingana n'icyo inyandiko z'ibikorwa zibikwa; amakuru arambuye y'aho yari ari buri kanya asibwa nyuma y'iminsi 180.

Dukoresha ingamba z'umutekano zizewe zirimo gutwara amakuru mu buryo bugoswe (encrypted) binyuze kuri HTTPS/TLS, kwemeza uwo uri we mu buryo bwizewe, n'ubugenzuzi bw'uburenganzira bwo kubona amakuru kugira ngo turinde amakuru yawe bwite. Icyakora, nta buryo bwo kohereza amakuru kuri interineti cyangwa kubika amakuru mu buryo bw'ikoranabuhanga buzewe 100%. Turagusaba gukoresha amagambo y'ibanga akomeye no kubika ibyangombwa byo kwinjira mu buryo bw'ibanga.

Serivisi zacu ntizigenewe abana bari munsi y'imyaka 16. Ntitwifuza gukusanya amakuru bwite y'abana bari munsi y'imyaka 16. Niba wumva ko twakusanyije nka ayo amakuru mu buryo butari ubushake, nyamuneka duhamagare mu buryo bwihuse kuri info@murika.co.rw kandi tuzayasiba vuba.

Hakurikijwe Itegeko No 058/2021 ryo mu Rwanda rirebana no kurinda amakuru bwite n'ibanga, ufite uburenganzira bwo:

• Kubona amakuru bwite dufite kuri wowe

• Gukosora amakuru atari yo cyangwa adakwiye

• Gusiba amakuru yawe bwite ("uburenganzira bwo gusibwa")

• Kugabanya cyangwa kwanga ubwoko runaka bw'ikoreshwa ry'amakuru

• Guhabwa kopi y'amakuru waduhaye mu buryo bushobora kwimurwa

• Gusubiza inyuma uruhushya igihe icyo ari cyo cyose iyo ikoreshwa ry'amakuru ryari rishingiye ku ruhushya rwawe

• Gutanga ikirego ku Rwego rw'Igihugu rushinzwe Umutekano w'Ikoranabuhanga (NCSA) niba wumva amakuru yawe yakoreshejwe nabi

Kugira ngo ukoreshe kimwe muri ubu burenganzira, nyamuneka duhamagare kuri info@murika.co.rw. Tuzagusubiza mu minsi 30.

Abashoferi: ushobora guhagarika gusangira aho uri igihe icyo ari cyo cyose ufunga uruhushya rw'aho uri rwa porogaramu mu igenamiterere rya telefoni yawe. Kubera ko gusangira aho uri ari bwo buryo abahinzi-borozi, abaguzi na Murika bakurikirana akazi, ntuzashobora gukora akazi ko gutwara ibicuruzwa igihe rufunze.

Serivisi zacu zishobora kuba zirimo amahuza ajya ku mbuga cyangwa serivisi z'andi masosiyete. Ntabwo dushobora kubazwa ibijyanye n'uburyo ayo masosiyete akoresha amakuru y'ibanga. Turagusaba gusuzuma politiki zabo z'ibanga mbere yo gutanga amakuru yawe bwite icyo ari cyo cyose.

Dushobora kuvugurura iyi Politiki y'Ibanga buri gihe. Igihe tubikoze, tuzahindura itariki yanditse ngo "Yavuguruwe bwa nyuma" hejuru y'iyi paji, kandi aho bikenewe, tuzakumenyesha binyuze kuri imeyili cyangwa ubutumwa buri muri porogaramu. Gukomeza gukoresha Serivisi zacu nyuma y'impinduka iyo ari yo yose bivuze ko wemeye iyo politiki yavuguruwe.

Murika Ltd ni yo ishinzwe amakuru bwite (data controller) avugwa muri iyi politiki kandi iyakoresha hakurikijwe Itegeko No 058/2021 ryo ku wa 13/10/2021 rirebana no kurinda amakuru bwite n'ibanga mu Rwanda. Murika Ltd yanditswe ku Rwego rw'Igihugu rushinzwe Umutekano w'Ikoranabuhanga (NCSA).

Bamwe mu batanga serivisi bacu babika amakuru hanze y'u Rwanda. By'umwihariko, Google Firebase (kwemeza uwo uri we, ubutumwa, n'aho abashoferi bari mu gihe nyacyo) ibika amakuru mu bubiko bwa Google buri mu Muryango w'Ubumwe bw'u Burayi (u Bubiligi), naho Cloudflare ikabika amafoto n'inyandiko byoherejwe mu rusobe rwayo rw'isi yose. Aho twohereza amakuru bwite hanze y'u Rwanda, tubikorera gusa ku batanga serivisi batanga ingwate zihagije kandi hakurikijwe ibisabwa n'Itegeko No 058/2021 na NCSA.

Niba ufite ibibazo, impungenge, cyangwa ibyo usaba bijyanye n'iyi Politiki y'Ibanga, nyamuneka duhamagare:

Murika Ltd

Musanze, Muhoza, Hanga Hub

Kigali, u Rwanda

Imeyili: info@murika.co.rw

Telefoni: 6069